Customer support SaaS (3 site/month)

All-in-One Customer Support Plugin for Modern Businesses

Deliver fast, intelligent, and scalable customer support from a single unified platform—while maintaining full control over your data. This plugin combines real-time communication, automation, and deep analytics to help you manage customer interactions efficiently without compromising ownership or privacy.

Core Capabilities

Unlimited Live Support Agents
Scale your support team without restrictions. Add as many agents as needed and manage conversations concurrently across multiple channels without performance bottlenecks.

AI-Powered Responses
Reduce response times with built-in AI assistance. Automatically handle common queries, suggest replies to agents, and maintain consistent, context-aware communication with customers.

Integrated Voice Calls
Move beyond chat with seamless voice communication. Initiate and receive calls directly within the platform, enabling faster issue resolution and more personalized support.

Call Recording & Playback
Maintain a complete record of voice interactions for quality assurance, compliance, and training. Easily access and review past calls from the dashboard.

Comprehensive Analytics Dashboard (KPIs)
Gain full visibility into your support operations. Track key metrics such as response time, resolution rate, agent performance, customer satisfaction, and conversation volume in real time.

Real-Time Translation
Break language barriers instantly. Communicate with customers in multiple languages through automatic, real-time translation—ideal for global operations.

Advanced Ticketing System
Organize and prioritize customer issues with a structured ticketing workflow. Assign tickets, set statuses, track progress, and ensure no request goes unresolved.

Built-in Knowledge Base
Empower customers with self-service resources. Create and manage articles, FAQs, and guides to reduce support load and improve user satisfaction.

Data Ownership & Privacy

Your Data Stays Yours — Always
All customer conversations, call records, tickets, and analytics remain fully under your control. The plugin operates within your infrastructure, ensuring:

• No third-party data monetization
• No external data sharing without your consent
• Full access to export, manage, and delete your data at any time
• Compliance-ready architecture for privacy-conscious deployments

Why It Stands Out

• Complete Data Ownership: You control everything—no vendor lock-in
• Unified Communication Hub: Chat, voice, AI, and tickets in one system
• Automation + Human Support: Balance efficiency with personalized service
• Scalable Architecture: Designed for startups to enterprise-level operations
• Global-Ready: Multilingual support out of the box